COPAF Consulting B.V. employee Johan den Heijer has become a Certified Business Analysis Professional (CBAP).

COPAF Consulting steps in when transformation is stuck and organisations need clarity to move forward. Complexity across business, IT and regulation breaks structure. Delivery slows down, decisions stall and ownership becomes unclear. We show where it’s stuck, why it’s stuck and what needs to change to get things moving again. We are typically brought in when: - Change initiatives stop delivering without a clear reason - Decisions stall due to unclear ownership - Regulatory pressure exposes structural weaknesses Our approach is simple and deliberate: 1. 𝐃𝐢𝐚𝐠𝐧𝐨𝐬𝐞 (4 𝐰𝐞𝐞𝐤𝐬) We identify where delivery is stuck, why it is stuck and what must change. 2. 𝐃𝐞𝐬𝐢𝐠𝐧 We define a clear, structured path forward. Including ownership and decision-making. 3. 𝐄𝐱𝐞𝐜𝐮𝐭𝐞 We align stakeholders, systems and processes to restore momentum and delivery performance. In practice, we: - Align business, IT and compliance into a single workable structure - Establish ownership and decision frameworks - Translate between domains where misalignment blocks progress We work in complex environments where delivery matters. Experience includes organisations such as Achmea, ING and RET. No dry theory or slide decks. Just what is needed to move forward. If your transformation is stuck, we will know why within 30 minutes.