Covenir offers a guarantee that if service dips during a 30%+ volume surge, it will be rebated.
Published
Signal category
Customers & Market
Quote
“We back ours with a guarantee. If service dips during a 30%+ volume surge, we rebate you.”
— Covenir team
Company
Covenir
The WOW Company
- Industry
- Outsourcing and Offshoring Consulting
- Location
- Worcester, US
- Company size
- 80 employees
Covenir is the WOW company — the customer experience-focused outsourcing partner for highly regulated organizations. We combine expert human service with AI-assisted workflows and intelligence to deliver exceptional experiences in every moment that matters. Born in insurance, we now serve regulated industries broadly, with services including call centers, claims and policy operations, back-office support, customer communications, virtual mailrooms, lockbox payment processing, and the analytics that turn operations into a competitive advantage. For more information, visit www.covenirbpo.com or www.covenirenterprise.com.
Founded 2016