Crawford Technologies ' IntelliMerge PRO was named the 2026 Technology of the Year by the cXm Professionals Association.

As communication requirements evolve and legacy systems become harder to manage, organizations face increasing pressure to deliver the right information, to the right person, in the right format, every time. We help remove that complexity. Crawford Technologies is an award-winning global provider of software and services that help regulated enterprises and government organizations simplify and control customer communications. For more than 30 years, we have supported over 2,000 organizations across six continents in transforming complex communication environments into streamlined, compliant, and scalable systems. Our technology generates more than 20 billion documents annually, ensuring accuracy, accessibility, and consistency across all channels. Through our transformation and compliance automation solutions, we enable organizations to modernize workflows, reduce risk, and meet accessibility and regulatory requirements with confidence. Our approach is simple and proven: Understand your environment Design a tailored solution Implement and refine workflows Support your continued success The result is a communication infrastructure that works seamlessly behind the scenes, enabling our clients to meet their customers' rigorous demand for instantaneous access to transactional information such as bills and statements. Crawford Technologies Communicate Any Way to Anyone