CXology - Strategic Customer Success executed an $18 million implementation with a third attempt, requiring 18 months of requirements pulled from prior failures.
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I sat on the buying side of an $18 million implementation. Third attempt. Two prior tries at this technology had already failed before I was involved. So the RFP we ran…
Company
CXology - Strategic Customer Success
Advancing the practice of Customer Success.
- Industry
- Professional Training and Coaching
- Location
- Indianapolis, US
- Company size
- 1 employee
About CXology - Strategic Customer Success
CXology is a dedicated community of CS Leaders advancing the practice of customer success.
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