DB Systel GmbH achieved 100,000 users and 100 channels in the AnwenderEcho platform for Deutsche Bahn.

Systematic digitalisation is of crucial importance to creating a strong rail system. In a joint undertaking with all of DB’s business units, we are working on the digitalisation of countless rail-related business processes and holistic digital solutions to create high-performance user features that deliver maximum customer value. We have established a comprehensive range of services that meet the highest IT standards and requirements for this purpose. We implement effective and efficient solutions that are based on platform and service technologies and innovations such as the Internet of Things and artificial intelligence. As a partner for long-term undertakings, we contribute extensive rail and IT expertise and operate in a vendor-neutral way so that we can all reach our common goal. Around 6,000 people are currently employed at our main locations in Frankfurt, Berlin and Erfurt. Going further, we want to anticipate common customer wishes and individual Group requirements while maintaining flexibility, so we carefully select first-class business partners who can support us. These strategic partnerships are crucial to our collective success.