Decagon secured a Series D funding round led by Coatue and Index Ventures.
Published
Signal category
Capital & Finance
Quote
“When Coatue and Index Ventures led our Series D, their read was blunt - we're helping redefine how businesses engage with their customers, giving enterprises real control and speed as they deploy AI agents at scale.”
— Julian Jacobson|Decagon team
Company
Decagon
Empowering every brand to deliver concierge customer experiences.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 582 employees
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
Founded 2023