Decagon was selected to power AI voice and chat within Kaluza Customer Care to coordinate infrastructure and utilities interactions.
Public source
Publisher name
Public post
Excited to welcome Kaluza to the Decagon customer family. The energy system is becoming increasingly software driven. Behind smart meters, EV chargers, and flexible ener…
Company
Decagon
Empowering every brand to deliver concierge customer experiences.
- Industry
- Software Development
- Location
- San Francisco, US
- Company size
- 501–1,000 employees
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
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Latest activity from Decagon
43 signals
Partnerships
Decagon announced a strategic partnership with Kaluza to power AI voice and chat within Kaluza Customer Care, its next-generation customer service offering.
Customers & Market
Decagon was selected by Kaluza to power AI voice and chat within Kaluza Customer Care, its next generation customer service offering.
Presence & Recognition
Decagon is hosting a Builder Show & Tell event on September 17 in San Francisco featuring builders and operators from Decagon, Ramp, Cursor, and Cognition.
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