Delta Air Lines employee Teo G. is presenting at the nullEDGE 2026 conference on moving live conversations from chat and voice platforms into Service Operation Workspace.
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A handoff is not useful if it makes someone repeat the problem they already explained. When a chat or voice interaction moves into ServiceNow, the human should get the f…
Company
Delta Air Lines
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- Industry
- Airlines and Aviation
- Location
- Atlanta, US
- Company size
- 10,001+ employees
About Delta Air Lines
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
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Latest activity from Delta Air Lines
26 signals
Presence & Recognition
Delta Air Lines employee Lisa Schwartz is joining the Open Service Community on October 16 to introduce the community.
Products & Services
Delta Air Lines employees and developers use SN Utils to improve workflow efficiency and debug ServiceNow issues.
Presence & Recognition
Delta Air Lines recognized the inaugural Sustainable Skies Lab Innovator Award honorees, including Roline Daling, Adrianna E., Erik Howell, Jamey Ackley, Kevin May, Samuel Peraza, Kristine Henning, and Joshua Shane Barber, as well as Sangita Sharma.
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