Dialog Health updated a client's messaging including wording and link placement using SMS best practices over 15 years in healthcare communication.

Dialog Health is a leading patient and employee engagement platform for healthcare and HR—trusted by organizations like HCA, Ascension, AMSURG, SCA, Cigna, and Hub. Featured in Becker’s, Medical Economics, ASC Focus, HFMA, HealthLeaders, Business Insider, and more. We go beyond basic texting. Our HIPAA-compliant platform delivers two-way messaging, automated workflows, short links, digital forms, AI-powered translation, and much more—purpose-built to improve outcomes, streamline operations, and virtually eliminate unnecessary phone calls. Why Dialog Health? Proven Results—Case Studies: • 66% fewer patient no-shows • 70% increase in recall engagement • 92% fewer pre/post-op calls • 54% boost in cash flow • 96% employee reach for open enrollment • 99% staff reach for emergency alerts Rapid ROI: Seamless integration with EHR, EMR, CRM, and RCM systems ensures fast adoption and measurable impact. Decade of Expertise: We understand healthcare and HR challenges inside out and design technology to enhance—not replace—your existing systems. Solutions Include: Appointment reminders & confirmations | Emergency alerts | Post-op follow-up | Two-way texting | Automated campaigns | Surveys | Patient care navigation | Open enrollment programs | Staff communication | Short Links | QR codes | APIs | And more. Dialog Health isn’t just a solution—it’s a performance engine for healthcare and HR organizations committed to improving outcomes and operational excellence. Learn more: www.dialoghealth.com

Founded 2011