docStribute®️ achieved a combined email open rate of 52% by retargeting customers who hadn’t engaged the first time.

docStribute® is redefining regulatory communication by turning a missed opportunity into meaningful engagement. Financial institutions send billions of documents each year, yet most go unread, creating a major gap in customer understanding—an essential Consumer Duty requirement. Traditional methods like paper mail and portals fail to capture attention, making engagement an afterthought. We’re changing that. With up to 92% engagement, docStribute ensures customers receive, read, and understand key documents. Our secure, durable medium hyperlinks, powered by Distributed Ledger Technology (DLT), provide seamless, compliant delivery that removes friction and improves readership. Our AI-powered assistant, AIDA, simplifies complex information with clear summaries, multilingual support, and interactive Q&A, ensuring customers—including those with language barriers, visual impairments, and neurodiverse needs—can navigate documents with ease. Today, we deliver over 7 million documents a year, helping banks and financial institutions improve understanding and measure it. We work with firms looking to enhance engagement, track comprehension, and meet Consumer Duty requirements. Beyond delivery, real-time surveying captures customer feedback, while board-ready reports provide measurable insights on engagement and understanding. This enables financial institutions to better assess how effectively key information is communicated and understood.