E Source published a latest national survey finding that about one in three utility customers already expect their service to get worse because AI is involved.
Published
Signal category
Research & Knowledge
Quote
“E Source’s latest national survey found that about one in three utility customers already expect their service to get worse because AI is involved”
— E Source team
Company
E Source
Total clarity. Accelerated impact.
- Industry
- Utilities
- Location
- Houston, US
- Company size
- 706 employees
For decades, E Source has been a trusted partner to utilities navigating an evolving energy landscape. Across the US and Canada, utility leaders turn to our research and guidance to anticipate challenges and make confident, informed decisions. As pressure grows and resources tighten, utilities are expected to do more with less. E Source provides evidence - based insights that identify what works, reduce risk, and deliver measurable results. With deep industry visibility, we combine research and technology with real - world expertise to help utilities better serve their customers, optimize the grid, and strengthen operations. By giving utilities a clear view of risks and opportunities, our work supports smarter planning, strategic investments, and reliable execution. E Source is committed to shaping the future of the utility industry by helping clients perform, adapt, and lead the transition to a sustainable world. For more information, visit www.esource.com.
Founded 1986