EasyVista launched an AI agent called Termes, built after a suggestion from Marco Giordano, that pulls signals from analyst reports and B2B SaaS data sources and drafts blog reports and LinkedIn posts on its own schedule.

AI in IT only matters when it delivers results. EasyVista is the AI-powered ITSM platform designed to help organizations simplify IT operations, improve service discipline, and turn everyday IT work into proven outcomes. By serving as the system of record for IT workflows, EasyVista brings AI directly into service management, automation, monitoring, and remote support so teams can prioritize faster, resolve issues with confidence, and automate repeatable actions inside governed workflows. Unlike AI tools built for demos, EasyVista ships practical AI that teams actually use in production, starting with clear use cases, strong process foundations, and measurable improvements inside daily service operations. Trusted by enterprises worldwide, EasyVista combines deep ITSM expertise with practical AI to help CIOs reduce operational friction, improve service performance, and build AI readiness responsibly over time. Real AI. Proven outcomes. Built on ITSM.