efficy Group launched efficy CRM, a customer intelligence and AI agent platform serving large enterprises and institutions across France, Belgium, and Luxembourg.

efficy Group brings together specialized customer intelligence companies across Europe, and puts AI agents to work on the customer data they hold. Our brands, Tribe, efficy and Apsis, serve different segments but share a common architecture: data structured enough for agents to act on, governed enough for organizations to trust, and deep enough to deliver results that generic AI cannot replicate. Your CRM used to be something you looked at. Now it's something you talk to, and it acts.