Eleva AI published a guide of 59 pages on retail IA, updated and open for all.

What if the physical world could be as smart and connected as the digital one? Our vision is to make every physical destination — shopping centers, airports, cruise ships, and beyond — as intelligent and connected as the digital world. ELEVA is the Agent OS for physical venues: the operating layer that unifies the guest experience and asset operations on a single source of truth. On the guest side, modular AI agents guide, recommend, and resolve in real time — turning every visit into value and capturing first-party data from visitors who were always anonymous. On the asset side, those same agents put that data to work for the operator: leasing and rent intelligence, anomaly detection, performance insight, and the decisions that used to live in scattered spreadsheets — now in one place. One platform. Already active across three continents.