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Research & KnowledgeEvent: September 4, 2026

EY Studio+ published the latest EY Loyalty Market Study exploring customer expectations and how brands can build trust and lasting loyalty in the age of AI.

Published

Signal category

Research & Knowledge

Quote

Our latest EY Loyalty Market Study explores how customer expectations are changing and what leading brands can do to build trust and lasting loyalty in the age of AI.

EY Studio+ team

Company

EY Studio+

Transformative experiences that move people and shape markets

Industry
Professional Services
Location
London, GB
Company size
2,330 employees

EY Studio+ brings together a broad portfolio of capabilities — with 7,000 design, marketing, sales, service and technology professionals across 50 countries, backed by 400,000 EY professionals. We combine design, technology and commercial insight, augmented by EY.ai, a unifying platform, and powered by our full spectrum of services. Bringing a human-centric approach and decades of leadership in commercial insight and transformative experiences, we’re all in to power your customer experience and transformation journey. Find out more about the EY global network: http://ey.com/en_gl/legal-statement

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