Faculty Senior Customer Success Manager Carolina Sportelli explores why Return on Decision could become the metric that matters most in enterprise AI.

Founded in 2014, Faculty is one of Europe’s longest standing applied AI companies. Our suite of AI products spans everything organisations need to access frontier AI and get it into the hands of their frontline teams to support their most important work. Widely recognised as a leader in AI safety, we work for the world’s leading AI labs, such as OpenAI, Anthropic and Meta, to ensure their latest models are safe, human-led and explainable. Our expertise spans working with Boards, leadership teams and governments to develop a robust AI strategy, designing, building and implementing high-performing AI products, and equipping organisations with the knowledge and skills they need to thrive in the AI era. Our PhD-heavy team of deep AI experts has delivered hundreds of real-world AI products to improve critical public services and drive sustained economic returns across every sector of the economy. Headquartered in London, Faculty remains founder-led following its acquisition by Accenture in 2026.