Five9 announced that it is integrating its AI-powered contact center platform with Salesforce to improve agent decision-making.
Published
Signal category
Products & Services
Quote
“Read on:”
— Mike Donnelly|Five9 team
Company
Five9
The New CX Starts Here. Transformed by AI, Powered by Five9.
- Industry
- Software Development
- Location
- San Ramon, US
- Company size
- 3,131 employees
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.