Five9 created a live, hands-on Claude learning series with exercises and take-home toolkits to connect Cowork features to everyday work.
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After both a Gemini and Claude rollout this year, I've focused on training and enablement. After speaking with a few training firms, we found most leaned toward either f…
Company
Five9
The New CX Starts Here. Transformed by AI, Powered by Five9.
- Industry
- Software Development
- Location
- San Ramon, US
- Company size
- 1,001–5,000 employees
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
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Latest activity from Five9
75 signals
Presence & Recognition
Five9 is hosting Five9 AI Day 2026 on 8 October featuring five practical sessions, insights from Metrigy, Opus Research, Five9 leaders, customer stories from Wyndham Hotels & Resorts and CDW, and a live end-to-end AI demo.
Presence & Recognition
Five9 hosted a presentation by Tim Richter and Donna Fluss to discuss how Automated Quality Management improves agent effectiveness, enhances customer experience, and delivers ROI
Presence & Recognition
Five9 is hosting Five9 AI Day 2026 on 8 October featuring five practical sessions, insights from Metrigy, Opus Research, Five9 leaders, customer stories from Wyndham Hotels & Resorts and CDW, and a live end-to-end AI demo.
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