Future of Field Service published an article by Sarah Nicastro exploring the lessons and more from a recent conversation with Dave Mackerness of Kaer.

Don’t be fooled by our name, Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. Through weekly articles and episodes of the UNSCRIPTED podcast, we prioritize conversations over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities. After more than a decade at the helm of Field Technologies, Sarah Nicastro founded Future of Field Service as an extension of her passion for this space and her community. Now a thriving team operation, what makes our approach unique is that we explore topics by prioritizing what those “walking the talk” find most important to discuss. We don’t have a premeditated editorial calendar we seek to fill, and we don’t have advertisers to appease. So, when you read one of our articles or listen to the UNSCRIPTED podcast (new every Wednesday), you’ll be guaranteed authenticity and real-world experiences. The best way for you to stay up to date is through our newsletters, here on LinkedIn as well as the monthly INSIDER found through our website. If you have a story to tell or a topic to discuss, we would love to hear from you!