Genesys launched Agentic AI and Genesys Cloud to help enterprises bring people, AI, systems, and workflows together with governance.
Published
Signal category
Products & Services
Quote
“Agentic AI is reshaping how companies show up for customers, and Genesys Cloud is helping enterprises bring people, AI, systems and workflows together with the governance they need to be confident.”
— Chris Capo|Genesys team
Company
Genesys
Enabling organizations to orchestrate agentic customer experiences that drive loyalty, growth and efficiency.
- Industry
- Software Development
- Location
- Menlo Park, US
- Company size
- 8,760 employees
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.