Glanceable partnered with Fnac Darty and its partnership was recognized by the CXPA through its Proven Business Impact program.

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Big news: our partnership with Fnac Darty has just been recognized by the CXPA through its Proven Business Impact program. This case study shows how Fnac Darty shifted m…

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Company

Glanceable

AI-Powered Voice of Customer

Industry
Software Development
Location
Paris, FR
Company size
11–50 employees

About Glanceable

Companies collect more and more customer feedback, yet struggle to turn it into clear priorities. Our proprietary AI, built specifically for Voice of Customer, unifies all your feedback sources (reviews, surveys, conversations, tickets, open-ended verbatims) and makes them readable, comparable and actionable. Where generic AI stays vague, our model is specialized: it automatically surfaces your pain points, maps root causes, and connects customer signals to your business metrics (NPS, average basket, retention). The result: operational insights in under a month, with no complexity and no black box. Every classification is verifiable, every result traceable back to the source verbatim. We work with large enterprises across retail, banking, insurance, automotive and telecoms. Hosted in France, GDPR-native. Find out what your customers are really telling you.

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