Hornbill helps automate key processes including starters, leavers, and movers for YTL Group to reduce request completion times from hours to seconds
Published
Signal category
Customers & Market
Quote
“In this customer story, Adam Toms, Service Management Lead at YTL Group, explains how Hornbill helps automate key processes, including starters, leavers and movers, so requests can be completed in seconds rather than hours”
— Hornbill team
Company
Hornbill
Make life at work better. A faster, easier way to automate, integrate, and streamline your ITSM workflows.
- Industry
- Software Development
- Location
- London, GB
- Company size
- 177 employees
Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.
Founded 1995