Hornbill streamlined around 100 processes, including the joiners process for NHS Foundation Trust customers, which reduces the need for multiple calls.
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Publisher name
Public post
“We've probably streamlined around 100 processes… one of the best is our joiners process – customers don’t have to raise multiple calls anymore.” In this customer story,…
Company
Hornbill
Make life at work better. A faster, easier way to automate, integrate, and streamline your ITSM workflows.
- Industry
- Software Development
- Location
- London, GB
- Company size
- 51–200 employees
About Hornbill
Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.
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Latest activity from Hornbill
6 signals
Presence & Recognition
Hornbill is hosting a webinar on Thursday, September 10, 2026, featuring Matt Kelly, Associate Director of Workforce at Guy’s and St Thomas’ NHS Foundation Trust, sponsored by Hornbill and facilitated by Abdi Hamisi, VP NHS Solutions at Hornbill.
Presence & Recognition
Hornbill is hosting a HPMA member webinar on Guy’s and St Thomas’ NHS Foundation Trust about NHS people policy on rails on 10 September 2026.
Research & Knowledge
Hornbill published a new guide titled The modern IT leader’s investment playbook focusing on AI, automation, and transformation investment to position them around business outcomes for leadership teams.
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