HotWax Systems published a complete breakdown of how AI-assisted order routing works using the HotWax Commerce MCP Server.

Founded in 1997, HotWax Systems is a global leader in customizing Apache OFBiz to deliver tailored supply chain management solutions. We provide expert customization, development, consulting, and support services to help enterprises streamline operations and achieve technology freedom. With nearly 30 years of experience, we have empowered businesses across the U.S., Canada, Australia, and New Zealand by delivering scalable, high-performance solutions. Our expertise includes Order Management Systems (OMS), Warehouse Management Systems (WMS), Manufacturing Execution and Planning Systems (MEPS), and Procurement Management Systems (PMS)—helping organizations optimize their supply chain and operational workflows. We also developed the Apache OFBiz Accelerator—an optimized, and easy to use version of Apache OFBiz that enables faster implementation and seamless integration. At HotWax Systems, we are driven by innovation, excellence, and a commitment to long-term client success. Our mission is to help businesses unlock their full potential through customized enterprise solutions built on open-source technology.