Hubtype Marketing Manager Alana Marshall discussed customer demands when talking to a brand.

Hubtype deploys AI Agents in WhatsApp and messaging channels. They understand requests, access your systems and complete tasks directly in the conversation. When a workflow requires a form, document upload or guided action, they use webviews to keep everything inside the chat, without sending customers elsewhere. This allows customers to book, pay, request refunds, submit claims or get product guidance in a single flow. Faster resolution, less effort, better experience. If messaging is where your customers are, we help you operate there at scale.