ibex expanded its global delivery network.
Published
Signal category
Operations & Supply
Quote
“Another exciting step forward for ibex as we continue expanding our global delivery network.”
— Ingrid Guenther|ibex team
Company
ibex
CX outsourcing experts for the world's leading brands.
- Industry
- Outsourcing/Offshoring
- Location
- Washington, US
- Company size
- 26,371 employees
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.