IBS Software SVP and Head of Aviation Passenger Solutions Christophe Roux sets out why airlines that let third party platforms own that relationship end up supplying the offer while someone else owns the interaction.
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Publisher name
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"The owner of the AI will know the customer, their data, their preferences and their intent." Christophe Roux, SVP and Head of Aviation Passenger Solutions at IBS Softwa…
Company
IBS Software
Redefining mission-critical operations at the world’s largest airlines, airports, hotels and cruise companies.
- Industry
- Software Development
- Location
- Singapore, SG
- Company size
- 5,001–10,000 employees
About IBS Software
IBS Software is a leading travel technology company delivering AI-native travel intelligence that enables smarter, faster and more resilient decision-making, with built-in guardrails across aviation, cargo and logistics, and leisure and hospitality. It powers core capabilities for leading travel brands worldwide, spanning airline retailing, passenger services, loyalty, fleet, hub and crew operations, cargo management, and cloud-native platforms for hotels and cruise line operators, and operates from 17 offices globally.
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Latest activity from IBS Software
29 signals
Research & Knowledge
IBS Software published an eBook explaining why platforms are being re-engineered with AI agents as the starting point.
Presence & Recognition
IBS Software CEO Somit Goyal is joining the panel
Research & Knowledge
IBS Software SVP Christophe Roux argues that airlines need to own the AI driving the customer's journey to gain the most benefit from AI traffic to travel sites
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ITS - Internet Travel Solutions