ICP published an article analyzing the five capabilities required for omnicanalidad.
Published
Signal category
Research & Knowledge
Quote
“En nuestro nuevo artículo analizamos las cinco capacidades necesarias para conseguirlo”
— ICP team
Company
ICP
We design, integrate, operate and evolve complex processes to help your business grow.
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Location
- Meco, ES
- Company size
- 1,097 employees
ICP is a company specialising in designing, integrating and operating complex processes for businesses that need to grow with efficiency, control and adaptability. We combine operations, technology, customer service and technical services to build more efficient, scalable and connected operating models. Unlike a traditional consultancy, we do more than design processes. We take part in their implementation, operation and continuous improvement to deliver tangible results. We work with companies across a wide range of industries, helping them optimise critical areas such as: Supply chain and distribution operations Customer service and customer experience After-sales and technical services Technology integration Process automation Complex operations management More than 1,000 professionals make up our multidisciplinary team, combining operational expertise, technology and execution to turn operations into competitive advantages. Our goal is simple: to help businesses operate better so they can grow further.
Founded 1997