inspiro is an ideal opportunity for strategic outsourcing initiatives.
Public source
Publisher name
Public post
BPO is evolving into an intelligent partnership that combines people, AI, technology, global talent, and operational expertise to improve numerous processes while reduci…
Company
inspiro
Value powered by technology, inspired by people.
- Industry
- Outsourcing and Offshoring Consulting
- Location
- Makati, PH
- Company size
- 5,001–10,000 employees
About inspiro
A global CX outsourcing leader, Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience (CX) across a network of 58,000 BPO and customer champions in 100 strategic locations. With delivery operations in North and Latin America, Australia, and the Asia Pacific, Inspiro supports every stage of the customer lifecycle through next-generation CX solutions integrating strategy, people, innovation, and analytics. For over 20 years, we have served the CX requirements of the most demanding, fast-growing industries, including telecoms, retail and e-commerce, travel and hospitality, banking, fintech, media, mobility, healthcare, energy, and utilities. Inspiro is owned by Altius Link, Inc., a synergistic partnership between KDDI Corporation and Mitsui & Co., Ltd. This new company combines KDDI Evolva and Relia's expertise in contact centers, back-office operations, and information technology to create Japan's largest contact center by sales value. Altius Link aims to become a leading digital BPO and trusted partner to companies globally.
See moreLatest activity
Latest activity from inspiro
2 signals
Discover more
Similar signals
Similar public activity from other companies.
Customers & Market
KM2 Solutions
KM2 Solutions helped a leading U.S. powersports finance provider reduce Average Handle Time by 27 seconds, achieve approximately 7,000 fewer servicing hours, and generate more than $114,000 in cost savings while continuing to exceed quality goals and service levels.
Customers & Market
Everise
Everise committed to best in class service for clients, employees, and consumers in the BPO space.
Customers & Market
transcosmos America, Inc.
transcosmos America, Inc. helped a leading consumer brand completely overhaul its logistics and customer support ecosystem just ahead of a major retail push.
Customers & Market
TTEC
TTEC's approach with certified RevGen associates has shown success with a top-3 national wireless carrier, achieving over 2.5M customer interactions and strong conversion rates across various businesses.
Customers & Market
Working Solutions