JAMS Insights published a New York Law Journal article by Marc Isserles discussing misplaced expectations in mediation.

JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology. Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate. With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most.