Joom Pro Brasil employee Laura Julia Di Credico is a Customer Support & After-Sales Lead.

Joom is an international group of e-commerce companies. Our mission is to Make Global Trade Better via Technology. We are here to transform the largest industry in the world, global trade, which today accounts for 62.5% of global GDP, making it more transparent, efficient, and technology-driven. Joom was founded in 2016 in Riga, Latvia. In 2023, we opened our headquarters in Lisbon, Portugal. We also have offices in China, Brazil, the USA, and Germany. Today, Joom Group brings together the following businesses: Joom, a global cross-border marketplace where millions can find anything they want at fair prices. JoomPro, the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets. JoomPulse, an AI analytics tool for Mercado Livre sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions. Onfy, an online pharmaceutical marketplace in Germany.