JourneySpark Consulting released its August monthly newsletter featuring a client showcase, podcast, Substack recaps, JourneySpark updates, and a book review.

JourneySpark is focused on helping executives drive greater value from their investments in customer experience (CX). Our services focus on helping executives gain alignment and momentum across the organization via leadership coaching, workshops, and training. We help your teams build a more agile operating model and culture to iteratively design and improve customer experiences across the customer journey. From retail to healthcare to financial services to other industries, we help you accelerate impact with your customers and engagement among your employees.