Kurent (kurentco.com) published a piece titled Fragile Operator analyzing the Fragile Operator state in the VMIFramework, operational architecture, and operational maturity.

Your business is growing. Your freedom isn't. Most founders between $1M–$10M hit the same wall: revenue climbs, take-home stays flat. You're billing 60% of your time just to keep things stable. The business can't run without you for 30 days. This is the Principal's Trap — where your expertise becomes your bottleneck. Kurent builds the operational architecture that extracts you from daily delivery and turns founder-dependent revenue into transferable wealth. THE VMI FRAMEWORK → Visibility — Replace gut feel with real-time intelligence. See where margin is leaking before it hits the P&L. → Margin — Seal the $50K–$150K in annual Profit Leaks hidden between sales and delivery. Revenue grows. So does your take-home. → Independence — Your expertise, systematized. The business runs and grows without your daily intervention. We measure progress with the Operational Maturity Score — a 0–100 diagnostic across all three dimensions. WHO WE SERVE Founders doing $1M–$10M in professional services, B2B tech, manufacturing, and mission-driven organizations. Outgrown gut-feel decisions. Not yet a full ops team. That's our sweet spot. WHAT CHANGES — 20% profit recovery within six months — 40% reduction in founder billable hours — 2–3x EBITDA multiple increase at exit — A business that passes the 30-Day Disconnect Test WHY KURENT LA Walker spent 15+ years building operations at Palo Alto Networks, Elastic, and CloudCheckr. Kurent applies that enterprise-grade thinking to founder-led businesses that can't wait eighteen months for results. → kurentco.com/diagnostic → kurentco.com/framework You didn't build this to be its most critical bottleneck.

Founded 2020