Lenses.io customer Conrad Electronic Group used Celonis to surface nearly 100 reasons for order cancellations, slash return rates, and double order automation, resulting in realized value of €10M+ and a foundation for AI-driven customer service.
Published
Signal category
Customers & Market
Quote
“Conrad Electronic Group used Celonis to surface nearly 100 reasons for order cancellations, slash return rates, and double order automation.”
— Ismaël Kizito PAPA|Lenses.io team
Company
Lenses.io
The leading Data Operating Platform for managing Kafka and building streaming apps.
- Industry
- Software Development
- Location
- London, GB
- Company size
- 33 employees
Since 2016, Lenses.io has helped +40,000 developers to power the world’s largest companies with real-time data, by making data streams easier for engineers to work with. Lenses Developer Experience tooling gives engineers the autonomy to modernize their applications with data streaming. All while meeting the highest governance standards. For the first time, teams can work with data across all streaming technologies at once, so businesses can stay in sync with the real world. Download Lenses Free: https://lenses.io/apache-kafka-docker/ Contact us: info@lenses.io
Founded 2016