Liveops, Inc. hosted a panel discussion titled The New Healthcare CX Model featuring Graham Eichman and Jay Arthur exploring specialized talent matching and flexible capacity for healthcare interactions at CCW Healthcare Exchange in Scottsdale, Arizona on September 15.
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Publisher name
Public post
Healthcare CX doesn’t have a one-size-fits-all talent model. Patient support, virtual care, managed care, and transportation coordination can each require very different…
Company
Liveops, Inc.
Virtual contact center connecting enterprises with a flexible network of skilled agents to elevate customer experiences.
- Industry
- Outsourcing and Offshoring Consulting
- Location
- San Francisco, US
- Company size
- 1,001–5,000 employees
About Liveops, Inc.
Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection. We help some of the world’s most recognized brands deliver flexible, scalable, and high-touch customer service, built on care, trust, and performance. It’s not outsourcing. It’s outsmarting. What We Do: • Deliver reliable, high-quality support across industries including retail, healthcare, insurance, and financial services. • Provide flexible, tailored solutions that enhance customer satisfaction and drive business success. • Empower independent agents to connect meaningfully with customers, fostering loyalty and trust. Why Liveops? Our agent-first approach and commitment to innovation ensure seamless service delivery that benefits both brands and customers. Join Us: • Interested in becoming an independently contracted agent https://join.liveops.com/ • Looking to partner with Liveops for your business? https://liveops.com/contact/
See moreLatest activity
Latest activity from Liveops, Inc.
10 signals
Research & Knowledge
Liveops, Inc. published the Liveops 2026 Resolution Gap Report, which states that only 10% of consumers say handoffs from automated support to a person are always smooth.
Presence & Recognition
Liveops, Inc. announced that Graham Eichman and Jay Arthur will take the stage for their Quickfire session on September 15 at CCW Healthcare Exchange in Scottsdale to discuss the New Healthcare CX Model.
Products & Services
Liveops, Inc. released Patch #174 with no hints and no redraws.
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