LucyRx received feedback from a member about Care Guide Khristian Ward after nearly 90 days navigating a complex prior authorization situation involving multiple providers and departments.

LucyRx is an independent, modern pharmacy benefit manager (PBM) focused on providing health plan sponsors greater choice, lower costs, and better prescription care for their members. The company provides transparent pricing, aligns incentives with plan sponsors, and uses LucyIQ™, its actionable pharmacy intelligence capability, to help clients make clearer decisions. LucyRx Care Guides help members navigate prescription care, understand their options, and stay connected to clinically appropriate therapy. With a nationwide network of more than 60,000 pharmacies, LucyRx serves more than 4,000 clients and 1.65 million members. Prescription care, brilliantly reimagined. Visit lucyrx.com for more information.