Lufthansa Group employee Shaikha Al Ali completed her training journey across various departments at Lufthansa Technik, including hands-on training in Hamburg and a key role as Open Loop Customer Service Manager at LTME in Dubai.

The Lufthansa Group is an aviation company with operations worldwide. It plays a leading role in its European home market. With 109,509 employees, the Lufthansa Group generated revenue of EUR 32.770m in the financial year 2022. The Passenger Airlines segment includes, on the one hand, the network airlines Lufthansa German Airlines, SWISS, Austrian Airlines and Brussels Airlines. As part of the multihub strategy, they offer their passengers a broad range of flights from their global hubs in Frankfurt, Munich and Zurich as well as their national hubs in Vienna and Brussels. Lufthansa German Airlines also includes the regional airlines Lufthansa CityLine, Air Dolomiti and Eurowings Discover, the Lufthansa Group’s holiday airline. Besides the network airlines, Eurowings also belongs to the Passenger Airlines segment. This airline provides a comprehensive range of point-to-point connections for European short-haul destinations, in particular from German-speaking countries. Besides its Passenger Airlines business segment, the Lufthansa Group also comprises aviation services. This includes the Logistics, MRO and Catering segments in particular. The Lufthansa Group also includes the Additional Businesses and Group Functions. These comprise Lufthansa Aviation Training and Lufthansa Systems especially.