Mandarin Oriental published a McKinsey survey on AI and organisational value.

Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 43 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognised widely as the best global luxury hotel group, providing 21st-century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and people while maximising profitability and long-term stakeholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The Group's strategy is to open the hotels currently under development while continuing to seek further selective opportunities for expansion worldwide.