Mayfield Consulting, Inc. worked with a client to address inflation and industry changes directly, acknowledge customer experiences, and explain how the business could help.

What is getting in the way of growth, or hiding inside the business you are buying? Mayfield Consulting helps two kinds of leaders make better decisions. For owners and operators, we find the break between customer understanding, message, sales follow-up, operations, systems and execution. Then we help the team focus on what matters and put a practical plan into action. For buyers, searchers and investors, we look beyond the financials to assess customer loyalty, market position, owner dependency, operating risk and post-close priorities. Our work includes: • Voice of Customer research • Customer and operational due diligence • Brand, positioning and messaging • Marketing and sales systems • Customer experience • Operations and execution • Post-close priorities and growth planning Since 1987, Mayfield has supported more than 500 engagements with owners, leaders, buyers and investors. We do not stop with a report. When clients need help executing, we stay involved. Running or buying a business? Visit mayfieldconsulting.com to start a practical conversation. COMPANY SERVICES DESCRIPTION Mayfield Consulting helps owners of established privately held businesses find what is holding growth back and turn insight into practical action. We work across customer research, positioning, marketing, sales follow-up, operations, systems and execution. We also help buyers, searchers and investors look beyond the numbers through customer and operational due diligence, so they can move forward with confidence or walk away better informed.