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Products & ServicesEvent: September 4, 2026

MBA Group Ltd released a new VideoSmart Ltd blueprint called Connection in Motion to shift personalized video from a one-off moment to a lifecycle strategy.

Published

Signal category

Products & Services

Quote

Our new VideoSmart Ltd blueprint, Connection in Motion, shows how to make that shift.

Katie Mousley|MBA Group Ltd team

Company

MBA Group Ltd

Simply, powerful conversations. One partner, one platform, for connected customer experiences.

Industry
Advertising Services
Location
London, GB
Company size
257 employees

MBA Group is a UK-based customer communications and experience group, built on a simple belief: the most effective communication happens when human expertise and intelligent technology work as one. For over 40 years, we've helped brands move from disconnected communications to meaningful conversations - combining strategic consultancy, creative expertise and the MBA Pulse platform to bring systems, data and channels together into experiences that feel genuinely personal, at scale. We work across three areas: Customer Experience, Employee Experience and Business Impact - helping clients reduce cost-to-serve, orchestrate consistent customer journeys, and turn fragmented systems into a connected, compliant operating model. MBA Group is home to a collection of specialist agencies: MBA (omnichannel communications), MBA Pulse (our conversation intelligence platform), Videosmart (personalised video), Vidiu (AI-powered video creation), and Studio Certain (creative strategy).

Founded 1984

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