Microsoft published an Inside Track story detailing how the Customer Zero team at Microsoft is helping accelerate its transformation into an AI-first organization through establishing a clear AI strategy, scaling adoption through governance, enabling employees with Microsoft 365 Copilot, Copilot Chat, agents, and AI-powered workflows, building operational foundations for responsible AI at enterprise scale, and turning real-world experience into repeatable guidance for customers.

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.