Mindtickle is hosting a live session on contact center training and the challenges of sandboxes and shadowing for agents on September 9.

Mindtickle helps businesses grow revenue and retain customers by improving performance in sales and customer support teams. Our award-winning Revenue Enablement Platform combines on-the-job learning with customer engagement activities. This unified approach helps managers and enablement teams to capture data on rep behaviors, benchmark them with ideal rep profiles, and improve their performance with personalized training and coaching. Brands like Cisco, Splunk, Henkel, Juniper Networks, and Janssen use Mindtickle to increase productivity for customer-facing teams.