MS Direct AG published insights from the E-Commerce Stimmungsbarometer 2026, which found that 57% of Swiss online shoppers abandoned a purchase because the shop does not deliver to Switzerland.

MS Direct is your reliable partner for fulfillment and cross-border e-commerce solutions. With locations in Switzerland, Germany and the UK, we offer a comprehensive range of services specifically tailored to the requirements of national and international online retailers. Our all-in-one solution combines scalable fulfillment, efficient cross-border delivery solutions and professional returns management. Whether shipping from the EU to Switzerland, England, Norway or vice versa, our cross-border delivery solution enables you to dispatch goods simply and in an automated manner, with just one integration for all countries: 🚚 End-to-end solution: from fiscal representation and customs clearance to returns – all from a single source 🤖 Automated customs and tax processing through modern tools, including AI-supported master data maintenance ⏱️ Short delivery times within 48 hours and straightforward returns handling in local centres Our fulfillment solutions in Germany and Switzerland are flexible, automated and tailored to the needs of online shops of all sizes, from start-up to enterprise: 📦 Minimum volumes starting from 250 shipments per month and scalable warehouse space that adapts to your requirements 📊 Real-time interfaces via APIs ensure that you always maintain full visibility of inventory, orders and shipments 🔗 Fast setup thanks to standard interfaces to leading shop systems such as Shopify, WooCommerce and PrestaShop Renowned clients such as Mango, Best Secret, Amazon, On Running, Bergzeit, Sheko, Lamarel and Julie & Grace place their trust in us. Curious about how we can help your business streamline fulfillment and delight your customers? Connect with us today and discover the future of e-commerce logistics. Visit us at www.ms-direct.com to learn more!