Natilik and NiCE unpacked what’s realistic to build this year, and what still needs a human in the loop in the Activate AI session.
Public source
Publisher name
Public post
Gartner predicts 60% of brands will use agentic AI for one-to-one interactions by 2028. Autonomous agents are already resolving up to 50% of interactions, from billing q…
Company
Natilik
Your confident guide to digital transformation | Possible together.
- Industry
- IT Services and IT Consulting
- Location
- London, GB
- Company size
- 201–500 employees
About Natilik
Natilik is your technology solutions partner and confident guide to digital transformation, specialising in a range of solutions to help you achieve your goals and drive real business results.
See moreLatest activity
Latest activity from Natilik
8 signals
Presence & Recognition
Natilik ran the Activate AI Live Insider Series with Cisco, NiCE, and boost.ai to help contact centre leaders find the right first use case, get their guardrails right, and understand how far agentic AI can realistically go this year.
Presence & Recognition
Natilik is hosting a new event series titled Beyond the buzz: women, AI & what's next featuring a practical education session and group discussion on AI for women building careers in tech.
Presence & Recognition
Natilik and Cloudflare are hosting an exclusive executive roundtable at The O2 discussing AI security and Laver Cup 2026 matches from Cloudflare's private box.
Discover more
Similar signals
Similar public activity from other companies.
Research & Knowledge
Gartner Research Board
Gartner Research Board published the Hype Cycle for Agentic AI, highlighting that the focus is shifting from initial excitement about AI agents to a deeper understanding of how agentic AI technologies are maturing.
Research & Knowledge
Startup House
Startup House highlights Gartner's 2026 Hype Cycle for Agentic AI findings, including 17% of organizations having deployed AI agents, 60% planning to within two years, and 40% expected to be canceled by the end of 2027.
Research & Knowledge
Servion Global Solutions
Servion Global Solutions notes that Gartner expects 40%+ of agentic AI projects to be cancelled by 2027.
Research & Knowledge
Iasa Global
Iasa Global published a Gartner study finding that less than 5% of enterprise apps used task specific AI agents in 2025, with an estimate that this will increase 800% in 2026.
Research & Knowledge
Atlas141 Consulting