Navigate CRM - Zoho Advanced Partner announced Zoho Desk offering three new ways to manage Instant Messaging in Zoho Desk, including transferring IM tickets across departments, bringing IM tickets back to the default status, and tracking IM activity in the Audit Log.

Building out or updating Zoho systems for businesses all over the US. Approaching from a consultant mindset allows us to learn each clients business and sales process. If a sales process has not been established we will work with the executive team to work on creating that process so we can utilize those for best practices with the Zoho system.