Net2Source (N2S) flagged a team level issue regarding agent tenures and skipping training steps through QA coaching.
Published
Signal category
People
Quote
“I flagged it through QA coaching as a team level issue instead of coaching each person one at a time.”
— Timothy Hoag|Net2Source (N2S) team
Company
- Industry
- Staffing and Recruiting
- Location
- Somerset, US
- Company size
- 768 employees
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients. We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing and Direct Hire, SOW, RPO, Direct Sourcing, Global Payroll and Compliance (EOR/IC) Solutions, Diversity Spend Capture, Nearshoring/Co-shoring. Global Locations: North America: USA, Mexico, Canada, Puerto Rico, Trinidad and Tobago, Costa Rica & Guatemala LATAM: Brazil, Argentina, Columbia, Peru, & Chile Middle East: UAE and Israel APAC: Singapore, Malaysia, Philippines, Australia, New Zealand & India UK and Europe: Ireland, Sweden, Romania, Poland, Hungary, Belgium, Germany, Italy, Switzerland, Netherlands, France, Finland & Denmark