Netigate published an article exploring the Swedish Council on Legislation's review of a proposal to give the Swedish Consumer Ombudsman greater powers to investigate and act when service providers fail to handle complaints properly.
Public source
Publisher name
Public post
What if poor complaint handling became more than a #CustomerService problem? In Sweden, that possibility just moved one step closer. The Swedish Council on Legislation h…
Company
Netigate
The experience management solution that provides insights to drive action for smarter decisions and company growth
- Industry
- IT Services and IT Consulting
- Location
- Stockholm, SE
- Company size
- 51–200 employees
About Netigate
Netigate is the AI-powered experience management platform that helps enterprises turn the voice of the customer and employee into business growth. Our powerful experience platform is trusted by over 1500 of the world's leading brands - such as Spotify, DB Schenker, Vodafone, Continental and EnBW. Founded in Stockholm, Sweden 2005, we now have a well-established European presence with additional offices in Helsinki, Frankfurt am Main, and Rotterdam. Do you want to know more about how your business can make progress and drive business success with data-driven insights? Book a demo with one of our sales executives!
See moreLatest activity
Latest activity from Netigate
3 signals
Presence & Recognition
Netigate hosted Episode 5 of the CX Change maker podcast featuring Henrik and Maria discussing customer experience and business value, alongside guest Elina Stråhlman.
Research & Knowledge
Netigate published a new article breaking down how AI is used in Customer Experience teams regarding transparency, human oversight, and choosing tools they can trust.
Discover more
Similar signals
Similar public activity from other companies.
Legal & Regulatory
Setterwalls Advokatbyrå
Setterwalls Advokatbyrå reports that the Swedish government introduced new regulations on corruption enforcement starting on 1 August 2026, which extend the criminal liability for public employees and trust-defendants.
Legal & Regulatory
KPMG Sweden
KPMG Sweden reported that the Swedish government has decided to add a review to assess the taxation of the company and other personal service contracts.
Legal & Regulatory
Caporum Consulting AB
Caporum Consulting AB has been involved in the inkassolag Inkassoloven 2026, which is a new regulation for debt collection systems.
Legal & Regulatory
NTI Denmark
NTI Denmark notes that the EU's new maskinforordning is expected to come into effect on 20 January 2027.
Legal & Regulatory
Digg – Myndigheten för digital förvaltning