NexTalk pairs real-time call captioning with on-demand video remote interpreting to handle hundreds of daily interactions and remove reliance on third-party transcription services.
Published
Signal category
Products & Services
Quote
“NexTalk pairs real-time call captioning with on-demand video remote interpreting”
— NexTalk team
Company
NexTalk
Communicate with everyone. Clearly, privately and compliantly.
- Industry
- Digital Accessibility Services
- Location
- Murray, US
- Company size
- 12 employees
Communicate with everyone. Clearly, privately, and compliantly. NexTalk helps organizations in healthcare, government, banking, utilities, and enterprise contact centers serve deaf, hard-of-hearing, speech-impaired, and non-English speaking customers — using secure, software-based accessibility tools that embed natively into existing workflows. Meet ADA and accessibility requirements with confidence. Connect directly with customers without third-party relay operators. Deploy across leading CCaaS platforms including Amazon Connect, Genesys, NICE, and SharpenCX. 92% customer retention. 1.4M calls handled annually. 4M minutes of communication per year. Every conversation — accessible, confidential, and secure.
Founded 2008