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Customers & MarketEvent: September 1, 2026

NiCE delivered measurable business outcomes when AI moved beyond the pilot stage for customer stories.

Published

Signal category

Customers & Market

Quote

These NiCE customer stories show what happens when AI moves beyond the pilot stage and starts delivering measurable business outcomes.

Mechele Herres|NiCE team

Company

Industry
Software Development
Location
Hoboken, US
Company size
14,323 employees

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

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