omniXM partnered with Daxko to build a layer on top of its operational foundation for member retention and behavior patterns analysis.

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If you run a YMCA, a JCC[JCC Global], or a wellness & fitness studio, your operation likely already runs on Daxko. For good reason. Since 1998, Daxko has become the oper…

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Company

omniXM

AI-native Experience Management OS for operators in workplace & CFS, fitness, hospitality, and restaurants

Industry
Software Development
Location
Redmond, US
Company size
11–50 employees

About omniXM

You already know experience drives your business. The question is whether you are capturing enough of it, fast enough, and doing something about it. Because the gap between what you know and what you act on is where contracts are lost, members cancel, and guest scores quietly decline. Your customers experience your brand every single day. A meal in a corporate cafeteria. A night at a hotel. A class at the gym. A dinner at a restaurant. Every one of those moments shapes whether they come back, renew, or walk away. omniXM is the Experience Management Operating System built for the people running these operations. We help operators measure experience at every touchpoint, manage and improve it before small problems become contract conversations, and prove the business impact to the people who sign off on renewals and budgets. Not built for CX analysts with six-month implementation timelines. Not built for research teams building dashboards nobody opens. Built for operators who need answers in minutes, not months. 5,000+ locations worldwide. 50% of Fortune 500 companies served in contract food services. A Fortune 500 tech company improved CSAT from 4.30 to 4.66 in 12 months. A global financial services firm saw 12% CSAT improvement in 8 months. Every Experience Matters.

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